• Customer service1 votes
  • Warranty1 votes
  • Poor quality of premium windows1 votes
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  • Jan 19
  • Building Products
  • Atlanta, Georgia
  • Wood Windows
  • 113

I have over 60 Marvin Windows, which were installed new when I built my home. Many double hung windows lost plastic pieces that dried out and fell off. However, ALL of the casement windows are rotting from the inside out. was told these would be lifetime purchases. Marvin inspected and said they no longer manufacture the casement windows this way due to their design defect, which allowed... Read more

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  • Jan 13
  • Building Products
  • Sebastopol, California
  • Windows
  • 163
Marvin Windows Doors - Rotted Marvin Windows 1 year after warranty
1 of 3

Marvin Windows are ***. Window's 11 years old have rotted frames. I've had a Marvin installer inspect the installation and was told that they were installed correctly. Not only has the wood rotted but the crank mechanism has pulled away from the window frame. On the exterior cladding sash - water will sit for days. I called Marvin and was basically told - the windows were out of warranty and... Read more

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  • Nov 22, 2014
  • Building Products
  • Elizabethtown, Pennsylvania
  • Partnership
  • 813

In Lancaster, Pennsylvania I was the founder, president and owner of LANCASTER BUILDING SUPPLY started in September, 1958. Over the years we developed a window and door department and sold and installed thousands of replacement windows – both vinyl and metal or vinyl clad wood windows. Of the many companies whose windows we sold was Marvin Window and Doors products. The Marvin Company was... Read more

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  • Nov 20, 2014
  • Building Products
  • Hebron, Indiana
  • Windows
  • 248

I have tried everything I could possibly think of for years now and my windows and glass doors that I bought from "Marvin Windows & Doors" have always looked like they have a film on them or like I am looking through a room filled with smoke. We have lots and lots of windows and doors and they all look terrible! I can't believe how much we paid & will never be able to replace them! WE had... Read more

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  • Sep 23, 2014
  • Building Products
  • Marvin Sliding Doors
  • 494

The Marvin sliding double French exterior doors which I installed in my home utilize a drainage system which allows rain to drain via tracks on the interior side (inside the house). Thus, every time it rains, I have accumulation of water in the tracks. It is designed to drain through weep holes to the exterior, but drainage is slow, with small amounts of water standing in the tracks 1-2 days... Read more

Was this review helpful? 8 7

  • Sep 10, 2014
  • Installers
  • Saint Paul, Minnesota
  • Windows Installation
  • 585

I am having a host of problems with Marvin Windows. Installation plus quality control issues. I have posted a couple of pictures on my facebook and will post more. I have washed these windows 4 times and it still appears to be something on the window. Blurry and awful. i was so looking forward to new windows and this has been an awful summer. I am trying to find a contractor to figure out... Read more

Was this review helpful? 6 2

  • Jun 22, 2014
  • Construction
  • Casper, Wyoming
  • Patio Doors
  • 1
  • 1
  • 979

We built a new $2 m home and used both Marvin windows and exterior patio doors. The windows I ha no complaints but their doors suck. I called the distributor many times (warren windows) and after 6 months and 20+ phone calls they finally sent someone to inspect. They then took over 90 days to figure out a fix. They did their fix last fall and through the winter the fix failed. The seals and metal... Read more

Was this review helpful? 7 3

  • Jun 05, 2014
  • Home Construction and Repair
  • Village Green, New York
  • Marvin French Screen Door
  • 762

We installed a new kitchen addition with 7 marvin windows, and a atrium door, 5 years later the threshold seal has broken downing our door, it is located where every time you enter the door you naturally step there, with air constantly coming under door (you actually can see outside). Called Marvin, they sent a repair man out, he looked at it and told me honestly we will try to fix it but it's a... Read more

Was this review helpful? 5 1

  • May 29, 2014
  • Construction
  • Everett, Washington
  • Marvin Door
  • 1
  • 1
  • 444

We built a very large home in Redmond, WA in 1999. Since then, we've had problems with the locking rod not working, making a door unusable. Called the factory as the company from which we purchased the windows and doors no longer carries Marvin. Now I know why. The factory service person said that the part is no longer available and the only solution is to replace the entire door and door... Read more

Was this review helpful? 3 1

  • May 13, 2014
  • Building Products
  • Camden, Maine
  • Marvin French Screen Doors
  • 513

I bought 3 french screen doors to go with the new Marvin Ultimate french doors. A Marvin rep in Camden, ME, helped me pick out various aspects of the screens from their catalogue. 6 weeks later, the screen doors were delivered and were defective so we sent them back, same day, to the Marvin dealer at EBS/Camden. That was a month ago. Since then, at least 4 Marvin reps have been "working on it".... Read more

Was this review helpful? 6 2

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