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We installed a new kitchen addition with 7 marvin windows, and a atrium door, 5 years later the threshold seal has broken downing our door, it is located where every time you enter the door you naturally step there, with air constantly coming under door (you actually can see outside). Called Marvin, they sent a repair man out, he looked at it and told me honestly we will try to fix it but it's a *** Pour design!

He happened to be retiring the following week, so parts on us they sent out a repair guy and he could not repair it.

This is my result, he tried to glue it??? Really stand by your product, will be doing 16 more replacement windows on our home, will not be Marvin

Monetary Loss: $4500.

Location: Village Green, New York

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